1. An overview of data protection
following gives a simple overview of what happens to your personal information when you visit our
website. Personal information is any data with which you could be personally identified. Detailed
Data collection on our website
Who is responsible for the data collection on this
The data collected on this website are processed by the website operator. The
operator’s contact details can be found in the website’s required legal notice.
How do we
collect your data?
Some data are collected when you provide it to us. This could, for
example, be data you enter on a contact form.
Other data are collected automatically by our IT
systems when you visit the website. These data are primarily technical data such as the browser and
operating system you are using or when you accessed the page. These data are collected automatically
as soon as you enter our website.
What do we use your data for?
of the data is collected to ensure the proper functioning of the website. Other data can be used to analyze
how visitors use the site.
What rights do you have regarding your data?
You always have the right to request information about your stored data, its origin, its recipients, and
the purpose of its collection at no charge. You also have the right to request that it be corrected, blocked,
or deleted. You can contact us at any time using the address given in the legal notice if you have further
questions about the issue of privacy and data protection. You may also, of course, file a complaint with the
competent regulatory authorities.
Analytics and third-party tools
When visiting our
website, statistical analyses may be made of your surfing behavior. This happens primarily using cookies
and analytics. The analysis of your surfing behavior is usually anonymous, i.e. we will not be able to
identify you from this data. You can object to this analysis or prevent it by not using certain tools. Detailed
You can object to this analysis. We will
inform you below about how to exercise your options in this regard.
2. General information and
The operators of this website take the
protection of your personal data very seriously. We treat your personal data as confidential and in
If you use this
website, various pieces of personal data will be collected. Personal information is any data with which you
for. It also explains how and for what purpose this happens.
Please note that data transmitted via
the internet (e.g. via email communication) may be subject to security breaches. Complete protection of
your data from third-party access is not possible.
Notice concerning the party responsible for this
The party responsible for processing data on this website is:
Sven Hirschauer (Geschäftsführer)
Hotel am Großen Waisenhaus
Telephone: 0331 6010780
The responsible party is the natural or legal person who alone or jointly with others decides on the
purposes and means of processing personal data (names, email addresses, etc.).
your consent to the processing of your data
Many data processing operations are only possible
with your express consent. You may revoke your consent at any time with future effect. An informal email
making this request is sufficient. The data processed before we receive your request may still be legally
Right to file complaints with regulatory authorities
If there has been a
breach of data protection legislation, the person affected may file a complaint with the competent
regulatory authorities. The competent regulatory authority for matters related to data protection legislation
is the data protection officer of the German state in which our company is headquartered. A list of data
protection officers and their contact details can be found at the following link: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_linksnode.
Right to data portability
You have the right to have data which we
process based on your consent or in fulfillment of a contract automatically delivered to yourself or to a third
party in a standard, machine-readable format. If you require the direct transfer of data to another
responsible party, this will only be done to the extent technically feasible.
SSL or TLS
This site uses SSL or TLS encryption for security reasons and for the protection of
the transmission of confidential content, such as the inquiries you send to us as the site operator. You can
recognize an encrypted connection in your browser’s address line when it changes from
“http://” to “https://” and the lock icon is displayed in your browser’s address
If SSL or TLS encryption is activated, the data you transfer to us cannot be read by third
Encrypted payments on this website
If you enter into a contract which requires
you to send us your payment information (e.g. account number for direct debits), we will require this data
to process your payment.
Payment transactions using common means of payment
(Visa/MasterCard, direct debit) are only made via encrypted SSL or TLS connections. You can recognize
an encrypted connection in your browser’s address line when it changes from “http://” to
“https://” and the lock icon in your browser line is visible.
In the case of encrypted
communication, any payment details you submit to us cannot be read by third parties.
Information, blocking, deletion
As permitted by law, you have the right to be provided at any
time with information free of charge about any of your personal data that is stored as well as its origin, the
recipient and the purpose for which it has been processed. You also have the right to have this data
corrected, blocked or deleted. You can contact us at any time using the address given in our legal notice if
you have further questions on the topic of personal data.
Opposition to promotional emails
We hereby expressly prohibit the use of contact data published in the context of website legal notice
requirements with regard to sending promotional and informational materials not expressly requested. The
website operator reserves the right to take specific legal action if unsolicited advertising material, such as
email spam, is received.
3. Data collection on our website
help make our website more user-friendly, efficient, and secure. Cookies are small text files that are stored
on your computer and saved by your browser.
Most of the cookies we use are so-called
“session cookies.” They are automatically deleted after your visit. Other cookies remain in your
device’s memory until you delete them. These cookies make it possible to recognize your browser when
you next visit the site.
that you can decide on a case-by-case basis whether to accept or reject a cookie. Alternatively, your
browser can be configured to automatically accept cookies under certain conditions or to always reject
them, or to automatically delete cookies when closing your browser. Disabling cookies may limit the
functionality of this website.
Cookies which are necessary to allow electronic communications or
to provide certain functions you wish to use (such as the shopping cart) are stored pursuant to Art. 6
paragraph 1, letter f of DSGVO. The website operator has a legitimate interest in the storage of cookies to
ensure an optimized service provided free of technical errors. If other cookies (such as those used to
Server log files
The website provider automatically collects and stores information that your
browser automatically transmits to us in “server log files”. These are:
type and browser version
- Operating system used
- Referrer URL
- Host name of the
- Time of the server request
- IP address
These data will
not be combined with data from other sources.
The basis for data processing is Art. 6 (1) (f)
DSGVO, which allows the processing of data to fulfill a contract or for measures preliminary to a
Should you send us questions via the contact form, we will
collect the data entered on the form, including the contact details you provide, to answer your question
and any follow-up questions. We do not share this information without your permission.
therefore, process any data you enter onto the contact form only with your consent per Art. 6 (1)(a)
DSGVO. You may revoke your consent at any time. An informal email making this request is sufficient.
The data processed before we receive your request may still be legally processed.
We will retain
the data you provide on the contact form until you request its deletion, revoke your consent for its storage,
or the purpose for its storage no longer pertains (e.g. after fulfilling your request). Any mandatory statutory
provisions, especially those regarding mandatory data retention periods, remain unaffected by this
Processing of data (customer and contract data)
We collect, process, and
use personal data only insofar as it is necessary to establish, or modify legal relationships with us (master
data). This is done based on Art. 6 (1) (b) DSGVO, which allows the processing of data to fulfill a contract
or for measures preliminary to a contract. We collect, process and use your personal data when accessing
our website (usage data) only to the extent required to enable you to access our service or to bill you for
Collected customer data shall be deleted after completion of the order or termination of
the business relationship. Legal retention periods remain unaffected.
Data transmitted when
entering into a contract with online shops, retailers, and mail order
We transmit personally
identifiable data to third parties only to the extent required to fulfill the terms of your contract, for example,
to companies entrusted to deliver goods to your location or banks entrusted to process your payments.
Your data will not be transmitted for any other purpose unless you have given your express permission to
do so. Your data will not be disclosed to third parties for advertising purposes without your express
The basis for data processing is Art. 6 (1) (b) DSGVO, which allows the processing of
data to fulfill a contract or for measures preliminary to a contract.
Data transferred when signing
up for services and digital content
We transmit personally identifiable data to third parties only to
the extent required to fulfill the terms of your contract with us, for example, to banks entrusted to process
Your data will not be transmitted for any other purpose unless you have given
your express permission to do so. Your data will not be disclosed to third parties for advertising purposes
without your express consent.
The basis for data processing is Art. 6 (1) (b) DSGVO, which allows
the processing of data to fulfill a contract or for measures preliminary to a contract.
This website uses Google Analytics, a web
analytics service. It is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043,
Google Analytics uses so-called “cookies”. These are text files that are stored
on your computer and that allow an analysis of the use of the website by you. The information generated
by the cookie about your use of this website is usually transmitted to a Google server in the USA and
Google Analytics cookies are stored based on Art. 6 (1) (f) DSGVO. The website
operator has a legitimate interest in analyzing user behavior to optimize both its website and its
We have activated the IP anonymization
feature on this website. Your IP address will be shortened by Google within the European Union or other
parties to the Agreement on the European Economic Area prior to transmission to the United States. Only
in exceptional cases is the full IP address sent to a Google server in the US and shortened there. Google
will use this information on behalf of the operator of this website to evaluate your use of the website, to
compile reports on website activity, and to provide other services regarding website activity and Internet
usage for the website operator. The IP address transmitted by your browser as part of Google Analytics
will not be merged with any other data held by Google.
You can prevent these cookies being stored by selecting the appropriate settings in your browser.
However, we wish to point out that doing so may mean you will not be able to enjoy the full functionality of
this website. You can also prevent the data generated by cookies about your use of the website (incl. your
IP address) from being passed to Google, and the processing of these data by Google, by downloading
and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en.
Objecting to the
collection of data
You can prevent the collection of your data by Google Analytics by
clicking on the following link. An opt-out cookie will be set to prevent your data from being collected on
future visits to this site: Disable Google Analytics.
We have entered into an agreement with Google for the outsourcing of
our data processing and fully implement the strict requirements of the German data protection authorities
when using Google Analytics.
Demographic data collection by Google
This website uses Google Analytics’ demographic features. This allows reports
to be generated containing statements about the age, gender, and interests of site visitors. This data
comes from interest-based advertising from Google and third-party visitor data. This collected data cannot
be attributed to any specific individual person. You can disable this feature at any time by adjusting the
ads settings in your Google account or you can forbid the collection of your data by Google Analytics as
described in the section “Refusal of data collection”.
5. Plugins and tools
This site uses the Google Maps map service via an API. It is operated by
Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
To use Google Maps,
it is necessary to save your IP address. This information is generally transmitted to a Google server in the
USA and stored there. The provider of this site has no influence on this data transfer.
The use of
Google Maps is in the interest of making our website appealing and to facilitate the location of places
specified by us on the website. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.
Further information about handling user data, can be found in the data protection declaration of
Google at https://www.google.de/intl/de/policies/privacy/.